COVID-19 Guide - In-store
We are delighted to announce the opening of our store and we are super excited to welcome you back in, albeit in a more calm and measured approach.
Please be assured that our top priority is the safety and well-being of our clients and team. As such, we are open on an appointment only basis for gait analysis / shoe fittings to help limit numbers and maintain physical distancing in the store.
Should you wish to book an appointment for gait analysis, please give us a call on +65 31351028 and we will happily accommodate you. Gait analysis appointments are limited to 30 minutes per person.
We have three customer slots available per appointment time. This is limited to one person per appointment. Exceptions apply to customers who require specific assistance or children accompanied by their parent.
Alternatively, we are servicing a limited number of walk-ins and will do our very best to help. This approach might require a little wait time outside until a member of our team can help.
In response to the coronavirus pandemic we ask you to be mindful of a few simple guidelines and what you can expect when you visit our store.
In order to sustain a healthy and safe environment here’s a few practices we will have in place…
PLEASE OBSERVE PHYSICAL DISTANCING
Always remember to follow physical distancing and keep two metres apart from others. Yellow tape will be in place as a reminder.
PLEASE USE HAND SANITISER
Help yourself to the provided hand sanitiser on your way into the store.
PLEASE WEAR A FACE COVERING
We ask that you wear a face covering when visiting. Feel free to ask a member of our team for a disposable mask if you don’t have one. You will see our team and other visitors wearing them.
CARD PAYMENT ONLY
We encourage all customers to pay by card, this will help minimise the handling of cash.
FITTING / CHANGING ROOMS
We have temporarily removed our fitting room facility.
CLEAN SOCKS MUST BE WORN
If trying shoes on we ask that you bring a second fresh set of socks to use.
Please do not attend if you are unwell, vulnerable or shielding for any reason.
Thank you for your understanding and patience during these times and we look forward to seeing you in-store.